Case Study
|SmallBiz Accounts: day one with Combinely, 25–30 hours saved.
When Nathan Holmes of SmallBiz Accounts started using Coco, the first task wasn't a straightforward one. It was a complex piece of work involving years of emails, notes and supporting documents spread across multiple systems.
“Coco absolutely smashed it. It turned a job I'd been dreading into something manageable and saved an enormous amount of time in the process.”
Nathan Holmes MAATSmallBiz Accounts · 11 November 2026
About SmallBiz Accounts
SmallBiz Accounts is a practice in Brixham, Devon, built around one kind of client: dentists. Led by Nathan Holmes MAAT, the team looks after dental associates and practice owners, from NHS income, deductions and superannuation to tax planning and practice finances.
Day one with Coco
Like many jobs of that nature, it had gradually been pushed down the to-do list because of the amount of time and effort required to bring everything together. Using Coco, Nathan was able to review hundreds of records, organise the information into a structured timeline and produce a clear, evidenced output in a fraction of the time it would have taken manually.
The results on day one included:
- 345 emails and 257 practice management notes reviewed.
- 57 evidenced events organised into a chronological timeline.
- Supporting documentation and schedules prepared.
- Professional reports and client communications drafted.
- An estimated 25–30 hours of administrative work saved.
In Nathan's words
“If I’m honest, this was one of those jobs I’d been putting off for far too long. I knew it needed doing, but every time I looked at it I could see days of work digging through emails, notes and historic documents from different systems.
The longer I left it, the bigger and more daunting it became.
Then I gave it to Coco.
On day one it worked through hundreds of records, organised everything into a clear structure and presented the information back in a way that was genuinely useful. Rather than staring at a mountain of information wondering where to start, I had something clear and organised that I could review and apply my professional judgement to.
I couldn’t have been more pleased with what it produced. Coco absolutely smashed it. It turned a job I’d been dreading into something manageable and saved an enormous amount of time in the process.
The real value isn’t replacing accountants. It’s removing a lot of the heavy lifting so we can spend more time focusing on clients and the work that genuinely adds value. For me, the benefit was obvious from day one: the time saving was unbelievable.
I’d say to any accountant unsure of trying Coco: give it a try on some work you have stalled and see how Coco can move it forward. I’m sure you too will be amazed at what it can do on its first day on the job, so to speak.”
Nathan Holmes MAATSmallBiz Accounts · 11 November 2026
Beyond day one
Since then, SmallBiz Accounts has expanded its use of Coco across a range of day-to-day workflows, helping the team spend less time on administration and more time supporting clients with advice, planning and decision-making.